Terms of Service

1. Acceptance of Terms

By downloading, installing, or using Pooey ("the App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the App.

These Terms constitute a legal agreement between you and Pooey ("we," "us," or "our").

2. Description of Service

Pooey is a digestive health tracking application that allows you to:

• Log and track bowel movements using the Bristol Stool Scale
• Record associated data such as food intake, symptoms, and mood
• Receive AI-powered insights about your digestive patterns
• Care for a virtual pet companion that grows with your tracking habits
• Export health reports for personal use or to share with healthcare providers

3. User Responsibilities

By using Pooey, you agree to:

• Provide accurate information when using the App
• Use the App only for its intended purpose of personal health tracking
• Not use the App for any illegal or unauthorized purpose
• Not attempt to reverse engineer, modify, or distribute the App
• Keep your device and any exported data secure

4. Age Requirements

Pooey is intended for users aged 13 and older. By using the App, you confirm that you are at least 13 years of age. If you are under 18, you should review these Terms with a parent or guardian.

5. Subscriptions and Payments

Free Tier

Pooey offers a free tier with limited features. No payment is required for the free tier.

Premium Subscriptions

Pooey Pro is available as auto-renewing subscriptions sold through Apple:

• Monthly subscription: billed monthly at the current rate, with an introductory free week for new subscribers.
• Yearly subscription: billed annually at a discounted rate, with an introductory free week for new subscribers.
• Family Monthly: a Family Sharing-enabled monthly plan that covers up to six family members on the same Apple Family group.

Billing

• All payments are processed through Apple's App Store
• Subscriptions automatically renew unless canceled at least 24 hours before the end of the current period
• You can manage and cancel subscriptions in your App Store account settings
• Prices may vary by region and are subject to change

6. Refunds

Refunds are handled by Apple according to their App Store policies. To request a refund:

• Visit reportaproblem.apple.com
• Sign in with your Apple ID
• Select the purchase and request a refund

We cannot process refunds directly as all payments go through Apple.

7. Intellectual Property

All content, features, and functionality of Pooey, including but not limited to:

• The Pooey character and pet designs
• App interface and visual design
• Software code and algorithms
• Text, graphics, logos, and icons

are owned by Pooey and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.

8. Your Data

Your health data belongs to you. As described in our Privacy Policy:

• Personal health data is stored on your device and, if iCloud is signed in, in your private CloudKit container under your Apple ID.
• We do not operate a backend that reads or stores your private logs.
• You can export your data as PDF, or request a CSV by emailing us.
• You can delete every storage surface — local, CloudKit, Keychain — using Settings → Delete All Data inside the app.
• Data synced via iCloud is additionally governed by Apple's privacy policies.

9. Disclaimer of Warranties

Pooey is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:

• Merchantability or fitness for a particular purpose
• Accuracy, reliability, or completeness of any information
• Uninterrupted or error-free operation
• Correction of defects or errors

10. Limitation of Liability

To the maximum extent permitted by law, Pooey shall not be liable for any:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of data, profits, or business opportunities
• Personal injury or health outcomes related to use of the App
• Actions taken based on information provided by the App

Our total liability for any claims arising from use of the App shall not exceed the amount you paid for the App in the 12 months preceding the claim.

11. Changes to Terms

We may update these Terms from time to time. When we do:

• We will update the "Last updated" date
• For material changes, we will notify you through the App
• Your continued use of the App constitutes acceptance of the new Terms

If you do not agree to updated Terms, you should stop using the App.

12. Termination

You may stop using Pooey at any time by deleting the App. We reserve the right to terminate or suspend access to the App if you violate these Terms.

Upon termination:

• Your right to use the App ends immediately
• Data stored locally on your device remains until you delete the App
• Provisions that should survive termination (such as limitations of liability) will remain in effect

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of California, United States, without regard to its conflict-of-laws principles. Any dispute arising from or relating to the App or these Terms will be resolved in the state or federal courts located in Santa Clara County, California, and you consent to personal jurisdiction there.

If you are a resident of the European Union or United Kingdom, this clause does not affect your right to bring proceedings in the courts of your country of residence, nor your mandatory consumer-protection rights under local law. You may also use the European Commission's online dispute resolution platform at ec.europa.eu/consumers/odr.

14. Privacy Rights

Your rights to access, correct, delete, port, and restrict your personal data — under GDPR, the UK GDPR, the California Consumer Privacy Act, and other applicable laws — are described in our Privacy Policy. To exercise any of those rights, email support@pooey.app.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the jurisdiction in which Pooey operates, without regard to conflict of law principles.

14. Contact Us

If you have questions about these Terms, please contact us:

• Email: legal@pooey.app
• Support: Visit our support page